Cancellation, Refund, Reschedule, and Fulfilment policy

  • To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 5 days before the experience/event start date

  • No refund will be issued if you cancel within 5 days of the experience/event start date.

  • Yaachtly will give a full refund if Yaachtly had to cancel your reservation due to the chef’s unavailability, weather-related issues, electrical and or mechanical issues with the boat, system error, etc.

  • Booking is considered fulfilled and complete after all meals are served, no later than after 2 hours of the experience start time. 

Vessel Safety Requirements

Guests must be aware that being on board a boat, or a vessel, holds additional hazards, including the fact that you are in a vessel on the water. Certain vessel safety protocols and requirements must be followed for your safety.

 Your safety and the safety of your Guests are of paramount importance to us, so please follow the Boat Owner Vessel Safety Requirements by reading and thoroughly understanding them. Vessel Safety Requirements form the basis for the rules Guests are required to observe and follow once they board any boat, or vessel, operated by www.yaachtly.com.

  • Warning Signs:

    • Please pay regard to all Warning Signs on the Marina and aboard the boat within the Marina

  • Entering & Exiting the Boat:

    • Only enter or exit the boat via the Swim Platform at the Aft Deck, or Dock Steps provided by the boat owner for Side Entry, as indicated by your Host Chef or Boat Owner Representative

    • Jumping from any deck to the slip is prohibited

    • While entering or exiting, always use the hand-hold

    • The boat, or vessel, have Escape Hatches in the ceiling. Please only use them in case of emergency or  when indicated to do so

  • Decks

    • The deck of a boat, or vessel, can be very slippery when wet. Always walk with caution in these areas

    • For safety and comfort, it is recommended that you wear non-slip rubber-soled footwear whenever You go onto these decks

    • When moving about the boat, please use the handrails for support and balance

    • Use caution when walking on the slips and piers of the Marina, as they too can be slippery when wet

  • Ladders

    • Ladders on a boat can be very steep. Always ascend or descend the ladder slowly, ensuring your foothold on each rung before moving to the next

    • When using ladders to enter or exit a boat exercise the same caution to prevent falls and injury

  • Boat Controls & Equipment

    • Please do not touch, nor allow children to play with the boat controls. The control station is “live”, meaning it is fully functional and must not be tampered with, played or touched with where it could get damaged

    • Do not touch or play with the Anchor or Anchor chain

    • Do not tamper with the ropes or lifelines securing the boat to the deck or to the dock

    • Do not turn on electrical equipment, lights, or appliances. Ask the Host Chef to do this for you

  • Engines:

    • Only the Boat Owner, Captain, or an authorized Crew Member may start the engine

    • Unless you have been given the authority to do so, DO NOT attempt to start the engines

    • The Engine Room is OFF LIMITS at all times

  • Switchboard:

    • The switches and circuit breakers for your Culinary Experience event, while aboard the boat, have been selected for your comfort and safety. If you require any other system to be turned on, please let your Host Chef know

  • Smoking:

    • Smoking is not permitted aboard any boat, or vessel, for safety reasons. 

  • Business hours:

    • All participating marinas close by 9 pm local time strictly unless specified otherwise by the staff of  www.yaachtly.com or the marinas and all guests must exit the vessel and marina by that time.

  • Personal Flotation Device (PFD):

    • All participating boats are equipped with PFD for Guest safety. You will receive a short demonstration on how to don a PFD in the event of an emergency if it is necessary to do so

    • In the event of an emergency where there is a need to evacuate the boat, please follow the directions of the Chef Host

  • Fire Extinguishers:

    • Do not play with or tamper with the Fire Extinguishers in the boat. There may be several of them. They are required by law in the event a fire breaks out and needs to be extinguished

    • Please pay attention to the location of the Fire Extinguishers as they will be pointed out to You

  • DO NOT ENTER:

    • The Engine Room is strictly off-limits at all times

    • Some cabins or staterooms may be off-limits as per the Boat Owner's request. Please comply!

  • Use of the HEAD:

    • The Heads on a boat are not the same as the Waste system in a home. Certain items or articles cannot Be flushed down the Head as they will block the sump pumps and cause the Head to cease operation and damage the system. This will require major repair work which will be charged to the customer. 

    • For this reason, the Chef Host will provide a Rest Room key to Guest(s) so they may use the Marina facility

    • In the event, you have to use the boat head, please only flush the recommended toilet paper provided by the boat owner. Do not flush Kleenex, Sanitary Napkins, Tissue Paper, or other articles down the head. This will damage the Head System.

  • Power:

    • On occasion, power may go out! Do not panic but remain calm. Usually, it may be that the extension power cord is disconnected at the dock due to the movement of the boat in the slip. Allow the Host Chef to ascertain and fix the issue

    •  In the event when a power outage occurs, and the event cancels for safety reasons, www.yaachtly.com will re-schedule the event at the customer’s earliest convenient date.

Release of Liability & Safety Orientation Acknowledgment Policy

This online document serves as the basis of your acceptance and understanding of the liabilities involved in boarding a boat or vessel docked at the marina as well as the safety protocols that are in place for all guests’ safety and security. By checking the box, I or WE, the Guest(s) acknowledge this policy of our own volition.

  1. I UNDERSTAND THAT THERE ARE INHERENT RISKS involved with being on a Boat Marina, walking the docks, entering the slip of a boat, boarding, or disembarking the boat, but not limited also to equipment failure, perils of the Sea, adverse weather conditions, acts of other participants or guests, moving between decks, sunburn, dehydration, or activities on the dock or slip, or collision, or grounding, which may be a part of my Culinary Experience. I HEREBY ASSUME ALL SUCH RISKS MENTIONED UNEQUIVOCALLY.

  2. I UNDERSTAND THAT I HAVE A DUTY TO EXERCISE REASONABLE CARE FOR MY OWN SAFETY AND THE SAFETY OF THOSE FOR WHOM I HAVE BROUGHT AS PART OF THE BOOKING OF MY CULINARY EXPERIENCE, AND I AGREE TO DO SO. While the Culinary Experience event is underway, I will supervise, and ensure the safety of the children under 16 years of age, at all times, and not wander off on their own unattended.

  3. I assert that I am physically fit to board any participating boat that is booked for the Culinary Experience event. I further assert, that I am able to engage in such Culinary Experience activity without any impediment and will not hold the vessel, the Owner of the vessel, the Marina, the Marina Associates, Xenia International Inc, www.yaachtly.com, its employees, sub-contractors, chefs, and associated personnel responsible if I am injured as a result of ANY problems (medical, accidental, or otherwise) which occur while I am moving on the Marina or on the slip, on a vessel moving about, or boarding or disembarking a vessel.

  4. I acknowledge that I have been instructed, thus far, as to what behavior is required of me and the violation of the instructions, or any part of it, is a breach of appropriate behavior necessary to ensure good conduct. Therefore, I EXPRESSLY ASSUME ALL RISKS.

  5. I agree to ALL TIMES follow the instructions of the Boat Owner, when present or a Captain when present or a Chef Manager when present or www.yaachtly.com Manager when present, during emergency procedures, or when there is imminent danger.

  6. If I become distressed, or I observe one of the Guests’ showing signs of distress, I will notify the person in charge of the Culinary Experience event immediately.

  7. If drinking alcoholic beverages, I certify that I am at least 21 years old, and agree to abide by the United States Laws that prohibit underage (21) drinking. I further attest that I will enjoy alcoholic beverages moderately and consume them in a responsible manner that does not promote inebriation or drunkenness. Be advised that the Culinary Experience event will be halted should Guest(s) engage in excessive drinking, inebriation, or signs of drunkenness where the safety and security of the Guest(s) are compromised. The Culinary Experience at this point is non-refundable.

  8. I fully understand that the boat or vessel has no medical facilities and that in the event of illness or injury, appropriate medical care must be summoned by radio or telephone, and the treatment may be delayed until I can be transported to a proper medical facility. I AGREE IN ADVANCE TO THESE CONDITIONS.

  9. I understand that while I am on a boat or vessel removing articles of clothing, nude sunbathing, and entering the water whether intoxicated or not, is strictly prohibited whilst attending a Culinary Experience event and will lead to the termination of the aforesaid event where payment is non-refundable.

  10. Xenia International Inc. or www.yaachtly.com have made no representation to me, implied or otherwise, that they, their sub-contracted Chefs, employees, managers, Boat Owner, Marina Management & Associates, or personnel will perform safe rescues or render first aid. In the event, I show signs of distress or call for aid, or I would like assistance, I would not hold the aforesaid entities, their crew, their employees, or guests responsible for their actions in attempting the performance of rescue or first aid.

  11. I AGREE TO FOREVER DISCHARGE AND RELEASE:

    a) www.yaachtly.com, ITS EMPLOYEES AND AGENTS, THE BOAT OWNER, MARINA, MARINA MANAGEMENT, AND ITS EMPLOYEES, AND AFFILIATES, WHETHER NAMED OR NOT

    b) THE MARINA IN WHICH www.yaachtly.com BOATS AND VESSELS ARE DOCKED, THE MARINA EMPLOYEES & ASSOCIATES, MANAGEMENT, AGENTS AND AFFILIATES, WHETHER NAMED OR NOT. AND TO HOLD THESE PARTIES HARMLESS FROM ANY OR ALL RESPONSIBILITY OR LIABILITY FOR ANY OR ALL PERSONAL INJURY, PROPERTY DAMAGE, OR WRONGFUL DEATH. I ASSUME ALL RISKS whilst participating in the Culinary Experience events or activities, but not limited to, being on the Marina, on the Boat, on the Docks, on the Slips, and the organization of the activity of the Culinary Experience.

    I agree not to make a claim against or sue any of the above parties for injuries or damages whether they arise from any NEGLIGENCE or other liability, even in cases of GROSS NEGLIGENCE.

  12. I further agree on behalf of myself, my heirs, and assigns, to indemnify and hold harmless the released parties for any, and all causes of action arising, as a consequence of any incident, which might occur as a result consequence of my participation in any activities with or involving the released parties.

  13. I HAVE CAREFULLY READ THIS AGREEMENT, AND I FULLY UNDERSTAND ITS CONTENTS. I SIGN THIS OF MY OWN FREE WILL AND AGREE TO BE BOUND BY IT, FROM THE DATE OF MY SIGNATURE, FOREVER INTO THE FUTURE.

  14. This document constitutes the final and entire agreement between the Released Parties and the Undersigned who acknowledges by checking the box. There are NO WARRANTIES, EXPRESSED OR IMPLIED, which extend beyond the description of the activity listed on this form. 

    THIS IS A COMPLETE RELEASE OF LIABILITY AND A LEGALLY BINDING CONTRACT.

  15. This is also to certify also that I, as parent/guardian with legal responsibility for this participant, do consent and agree to his/her release as provided above of all Releases.

Privacy Policy

At Yaachtly, we respect your privacy and are committed to protecting your personal information. This privacy policy describes how we collect, use, and share your personal information when you visit our website, use our services, or interact with us in other ways.

Information we collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. The information we collect may include your name, email address, mailing address, phone number, credit card information, and other personal or demographic information.

How we use your information

We may use the information we collect from you to:

  • Personalize your experience and provide you with better customer service

  • Process transactions and fulfill your orders

  • Send periodic emails or newsletters

  • Improve our website and services

  • Respond to your inquiries or customer service requests

How we share your information

We may share your personal information with third-party service providers who help us operate our website, process transactions, or provide other services. These third-party service providers may include payment processors, shipping providers, email marketing services, and analytics providers.

We may also share your information with law enforcement agencies, government officials, or other third parties when we are required to do so by law, subpoena, court order, or other legal process.

How we protect your information

We use a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Cookies and other tracking technologies

We may use cookies and other tracking technologies to collect information about your browsing behavior and preferences on our website. This information may be used to personalize your experience, analyze website traffic, and serve targeted ads.

Your choices

You have the right to opt-out of receiving marketing emails or newsletters from us by clicking the unsubscribe link at the bottom of the email.

You can also disable cookies and other tracking technologies in your browser settings, although this may affect your ability to use certain features of our website.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website.

Contact us

If you have any questions or concerns about this privacy policy, please contact us.

Bareboat Charter Agreement

1. Agreement To Let And Hire. Whereas Charterer desires to bareboat charter the Vessel from Owner and  Owner desires to bareboat charter the Vessel to Charterer under the terms and conditions set forth herein. Owner agrees to let, and the Charterer agrees to bareboat charter the Vessel for the Charter Period for use by Charterer as a recreational / pleasure vessel. 

2. Use Of Vessel. Charterer agrees that the Vessel shall be employed exclusively as a recreational/pleasure  vessel for the sole and proper use of themselves, their family, guests, and servants during the term of this  Agreement. Charterer shall not transport passengers for hire, transport cargo, or engage in any trade nor violate  the revenue laws, or any other laws of the United States. The Vessel shall only be used within the Navigation  Limits defined below. 

a. Navigational Limits. The vessel shall not navigate beyond the navigational limits set forth on page one  above. Violation of these limits shall be considered as theft or conversion of the vessel and treated  accordingly. The charterer agrees that all navigational limits are subject to weather, and the owner does  not guarantee the destination. 

b. Running Expenses/Storage. Charterer agrees to pay all running expenses during the Charter Period,  including, but not limited to, dockage, consumable goods, and any other expenses necessary to maintain  the Vessel and its occupants in good order during the Charter Period. 

c. Compliance With Laws. The charterer shall ensure compliance with all state and federal laws, US Coast  Guard regulations, and the laws and regulations of any jurisdiction into whose waters the vessel shall  enter during the course of this agreement, for the duration of the charter. 

(1) If the Charterer or any of the Charterer's guests commits any offense contrary to the laws and  regulations of any jurisdiction, resulting in the Vessel being detained, arrested, seized, or fined, the  Charterer shall indemnify the Owner against all loss, damage, and expense incurred by the Owner as a  result. The Owner may, by notice to the Charterer, terminate this Agreement forthwith. (2) Charterer shall be liable for fines, penalties, damages, and forfeitures as a result of negligence or  intentional acts of the Charterer, the Charterer's Guests, or Invitees, and the Charterer shall indemnify,  hold harmless, and defend the Owner for such acts. 

d. Vessel Operation. The charterer understands that no person shall operate the vessel if they are unable,  physically or mentally, to operate in a safe and competent manner. 

e. Zero Tolerance For Drugs or Contraband. Charterer has been informed by the Owner of the U.S. Coast  Guard's policy of "zero tolerance" for drugs aboard vessels and warrants to the Owner that there will be  no illegal drugs or other contraband brought aboard the vessel at any time during the Charter Period or  extension thereof. Charterer further agrees to fully indemnify the Owner for any losses the Owner suffers  in the event of a breach of this covenant. Charterer further agrees to indemnify the Owner from any and  all losses, fines, penalties, damage, and any other type of loss, including legal fees and costs through the  appellate level, incurred by the Owner in defending any action brought against them by a governmental  agency, whether local, state, federal, or foreign as a result of the violation of any governmental regulation  or contraband laws. 

f. Vessel Survey / Inspection. If the Charterer desires, as part of this Agreement, they may request a survey  of the Vessel at their expense to take place before the charter period and again at the end of the charter  period to assess the Vessel's condition, or they may waive this right to survey. 

g. Damage. Charterer agrees to pay out of pocket for all uninsured loss or damage, excessive cleaning, or  associated costs arising from the charter. 

h. No Swimming/SCUBA/Snorkeling/waterskiing from Vessel. The charterer shall not permit any swimming,  scuba diving, snorkeling, water skiing, or towing of recreational water toys from the vessel. i. Vessel Weight Limit / Capacity. The charterer shall not exceed, or allow members of the charterer's party  to exceed, the total passenger/weight capacity of vessels as listed on page one of this agreement.

3. Waiver of All Warranties and Breakdowns. It is agreed by the parties that the Charterer has had an  opportunity to inspect and survey the Vessel, at their own expense, and, subject to the provisions set forth below,  accepts the Vessel as fit for any and all purposes. The Owner specifically disclaims all warranties, whether express  or implied, concerning the seaworthiness of and/or fitness of the Vessel for a particular purpose to which the  Charterer will put it. 

4. Tracker: The vessel is equipped with an electronic tracking device/system (“System”). The System is the  property of the Owner and has been installed to protect the Owner's interests in the vessel by keeping track of its  location. By signing this Agreement, the Charterer agrees that the Owner may use the System to track the vessel's  location and the Owner may, in its sole discretion, call the Charterer during the charter if the vessel enters a  geographical area that is either not safe or not recommended for sailing. 

5. Insurance, Liability and Indemnification. Owner shall, on behalf of Charterer and for its benefit, procure  and maintain the following insurance to cover potential claims against Charterer and Owner, as provided herein,  arising out of Charterer's use of the vessel as a recreational/pleasure vessel. Owner and Charterer agree to look first to said policies to cover any claims asserted which may be covered under them. 

a. Insurance: The Owner shall procure and maintain the following insurance related to the operation of the  Vessel during the term of this Charter, including (1) Hull and Machinery Insurance to the full extent of the  value of the Vessel; (2) Crew Liability Extension in a minimum coverage amount of $1,000,000; (3) Uninsured  Boaters Coverage in an amount of $497,400 per occurrence; (4) Limited Pollution Extension in a minimum  coverage amount of $1,000,000; and (5) Commercial Passenger Liability Extension in a minimum coverage  amount of $1,000,000. Said insurance shall waive subrogation against the Charterer. Charterer shall be  responsible for paying any deductible amounts that become due under any of these insurances without  reimbursement from the Owner. 

b. Liability: Charterer shall be solely liable for any and all claims of any kind arising out of or related to this  Agreement and the Charterer's use of the Vessel, howsoever caused (except those due to the gross  negligence or willful misconduct of the Owner), including (1) claims within the deductible of the insurance  policies required, (2) liability for covered claims in excess of the limits of said policies, (3) all claims which  are not covered by the aforementioned policies, or (4) claims for which coverage is voided due to the  violation of this Agreement by the Charterer. 

c. Indemnification: Charterer further agrees to defend, indemnify, and hold harmless Owner and Owner's  agents, including but not limited to Passage Nautical Enterprises, Inc., against any and all claims arising out  of Charterer's use of the vessel which are not covered by the insurance provided above for any reason,  including Charterer's violation of this Agreement, and including claims which are below the deductible for  such coverage or which are in excess of the policy limits of such policies.. 

6. Manning Requirements. Charterer agrees that the Vessel will only be operated with an approved Skipper  (the “Skipper”) aboard the Vessel throughout the Charter Period. Charterer warrants and agrees that they have or  will use a Skipper experienced and competent in the handling of a yacht of the type and size as the Vessel, and that  the Skipper will have the appropriate Coast Guard License and/or sufficient knowledge of seamanship, piloting,  mechanical systems, and rules of the road to safely operate the Vessel in compliance with all applicable laws and  regulations. 

Charter is free to select any skipper who is qualified to operate the vessel for the charter period. However, all  skippers who are not pre-approved by underwriters prior to the commencement of the charter must be approved  by underwriters prior to the vessel's delivery to the charter. In order to become approved by underwriters, each  skipper must submit a resume and statement of relevant qualifications to underwriters. The approval process  typically takes a minimum of three weeks.

Charterer shall provide the name of its selected Skipper on Page One of this Agreement where indicated, and that  individual shall be the only Skipper of the Vessel during the Charter Period. Operation of the Vessel by anyone else  during the Charter Period is a violation of this Agreement and may result in the insurance being voided. For  Charterer's convenience, the underwriters have pre-approved the Skippers listed in Appendix 1 to this Agreement,  who have experience skippering the Vessel. 

Charterer agrees that it alone will be the employer of any Skipper selected by Charterer, and that said Skipper will  be so notified and agree that they are not the employees or borrowed servants of the Owner, and will make no  claims of any kind against Owner on the basis of any alleged employment relationship. 

Charter is free to select any crew who is qualified to operate the vessel for the charter period. However, all  skippers who are not pre-approved by underwriters prior to the commencement of the charter must be approved  by underwriters prior to the vessel's delivery to the charter. In order to become approved by underwriters, each  skipper must submit a resume and statement of relevant qualifications to underwriters. The approval process  typically takes a minimum of three weeks.

7. Liens. Charterer, their agents and employees have no right to empower or permit or allow the creation of  any maritime liens against the aforementioned Vessel. Charterer agrees to indemnify, defend and hold the Owner  harmless from any charges, suits, liens or losses in connection therewith, including reasonable attorney's fees. 

8. Non-Assignment. Charterer may not assign or sub-charter the Vessel without the Owner's prior written  permission, which may be withheld for any reason at the Owner's absolute discretion. 

9. Responsibilities. Charterer agrees to promptly report any damage to or problems with the Vessel to the  Owner. If Charterer does not promptly report the damage immediately to the Owner, it is a breach of this  Agreement. 

10. Bareboat Charter. This Charter is, and at all times shall be construed as, a Bareboat Charter and the  Charterer assumes all the responsibilities as if he were the owner of the vessel, subject to the provisions herein.  Charterer further agrees to indemnify, defend, and hold the Owner harmless from and against any claims, liens, or  suits that arise out of or are related to this Agreement, save and except as provided in Paragraph 4 above. 

11. Limitation of Damages. Notwithstanding anything to the contrary set forth in this Agreement, any damages  awarded on account of a breach of this Agreement shall be limited to actual, out-of-pocket monetary damages and  shall not include consequential, indirect, special or punitive damages. 

12. Electronic Signatures / Counterparts. This Agreement may be executed in two or more counterparts, each  of which shall be deemed an original, and all of which together shall constitute a single agreement. An electronic,  facsimile, or scanned signature to this Agreement shall be deemed equivalent to an original signature.

Appointment of Yaachtly as Limited Payment Agent

Each Owner, Captain, Crew and Chef hereby appoints Yaachtly as their limited payment agent solely for the purpose of collecting payments made by Renters on their behalf. Each party agrees that payment of their respective fees made by a Renter to Yaachtly shall be considered the same as a payment made directly to them, and they will provide their services to Renter in the agreed-upon manner as if they have received the payment. Each party agrees that Yaachtly may, in accordance with the relevant agreement with the Renter, (i) permit the Renter to cancel the booking and (ii) refund to the Renter that portion of the fees specified in the applicable agreement. In accepting appointment as the limited authorized payment agent, Yaachtly assumes no liability for any acts or omissions of the Owner, Captain, Crew or Chef.

Each Renter hereby appoints Yaachtly as the Renter's limited agent solely for the purpose of collecting payments made by the Renter on behalf of the Captain, Crew, and Chef. Each Renter agrees that payment of Service Fees made by the Renter to Yaachtly shall be considered the same as a payment made directly to the Captain, Crew, and Chef and the Captain, Crew, and Chef will provide the Services to the Renter in the agreed upon manner as if the Captain, Crew, and Chef has received the Service Fees.